SimLock Support & Documentation

Everything you need to get started and troubleshoot

Download SimLock

Get the latest version of SimLock for Windows

Download Installer
System Requirements:
Windows 10/11 | .NET 8.0 Runtime | 1920x1080+ display

1. Overview

SimLock is a professional kiosk lock screen application designed specifically for golf simulators. It provides a secure, customizable splash screen that activates when your golf simulation software starts, ensuring users complete required actions before accessing the simulator.

Key Features

  • Automatic Activation - Launches automatically when your golf software starts
  • PIN Protection - Secure 4-digit unlock code for returning golfers
  • Tutorial Videos - Built-in video player for first-time user instructions
  • Custom Branding - Fully customizable colors, logos, and text
  • Custom Actions - Configure buttons to open websites, PDFs, pictures, or launch programs
  • Theme System - Complete control over the visual appearance

Components

Component Description
SimLock.Admin.exe Configuration panel for all settings
SimLock.exe The lock screen application
SimLock.Monitor.exe Background service that watches for your golf software
SimLock.Launcher.exe Manual launcher for testing

2. Installation

System Requirements

  • Windows 10 or Windows 11
  • .NET 8.0 Runtime (included in installer)
  • 1920x1080 or higher display resolution recommended
  • Internet connection for license activation and video downloads

Installation Steps

  1. Download the SimLock installer (SimLock_Installer.zip)
  2. Extract the ZIP file to a folder
  3. Run SimLock_Setup.exe
  4. Follow the installation wizard
  5. Choose whether to add desktop shortcuts and auto-start options
  6. Complete the installation
Note: We recommend enabling "Start SimLock Monitor with Windows" during installation so the lock screen automatically activates when your golf software launches.

3. Getting Started

First Launch

After installation, launch SimLock Admin from the Start Menu or desktop shortcut.

Admin Login Screen
Figure 3.1 - Admin Login Screen

Enter the admin password to access the configuration panel. The default password is admin123.

Important: Change the default admin password immediately after first login to secure your configuration.

Quick Setup Checklist

  1. Change the admin password (General tab)
  2. Set your 4-digit unlock code (General tab)
  3. Configure the monitored process (e.g., "GSPro Launcher")
  4. Customize your splash screen title and subtitle (Appearance tab)
  5. Upload your logo (Appearance tab)
  6. Add a tutorial video URL (Video tab)
  7. Activate your license (footer)
  8. Click Save and test with the Test button

4. Admin Panel Configuration

4.1 General Tab

The General tab contains security settings and process monitoring configuration.

General Tab
Figure 4.1 - General Tab
Setting Description
4-Digit Unlock Code The PIN code returning golfers enter to unlock the screen
Admin Password Password required to access this admin panel
Tip: Use the "GSPRO Launcher" quick select button for common golf simulator software, or click "Select Process" to choose from currently running applications.

4.2 Appearance Tab

Customize the visual appearance of your splash screen.

Appearance Tab
Figure 4.2 - Appearance Tab
Setting Description
Title Main heading displayed on the splash screen
Subtitle Secondary text below the title
Use Custom Background Enable to use your own background image
Background Image Path to your custom background image
Text Overlay Opacity Transparency of the text box (50-100%)

4.3 Buttons Tab

Configure which buttons appear on the lock screen and what actions they perform.

Buttons Tab
Figure 4.3 - Buttons Tab

Standard Buttons:

  • Returning Golfer - Shows the PIN entry screen
  • Watch Tutorial - Plays the tutorial video

Custom Button Action Types:

Action Type Description
Start Program Launch an executable file
Open Website Open a URL in the default browser
Play Local Video Play a video file in the built-in player
Open PDF Document Open a PDF in the default PDF viewer
Open Picture Open an image in the default image viewer

4.4 Video Tab

Configure the tutorial video for first-time users.

Video Tab
Figure 4.4 - Video Tab
  • YouTube Video URL - Enter a YouTube video URL
  • Local Video Path - Path to a local MP4 video file
  • Download Video from URL - Download a YouTube video for offline playback
Note: Downloading videos requires an internet connection. The download progress will be displayed, and videos are saved in MP4 format for maximum compatibility.

4.5 Theme Tab

Customize the color scheme and fonts used throughout the application.

Theme Tab
Figure 4.5 - Theme Tab
Color Used For
Primary Main buttons, headers, and accents
Secondary Button hover states
Accent Highlights and links
Background Main screen background
Surface Cards and panels
Text Primary Main text color
Text Secondary Subtle/secondary text
Tip: Click the colored box next to each field to open a color picker dialog, or enter hex color codes directly.

4.6 Screen Text Tab

Customize text displayed on the lock screen.

Screen Text Tab
Figure 4.6 - Screen Text Tab
  • PIN Screen Title - Text shown above the PIN entry keypad
  • Show Custom Message - Enable to display a custom message on all screens
  • Custom Message - Your custom text (appears at bottom of screens)

5. Lock Screen Features

5.1 Splash Screen

The splash screen is the first thing users see when the lock screen activates.

Splash Screen
Figure 5.1 - Splash Screen

Users tap anywhere on the screen to continue to the main menu.

5.2 Main Menu

The main menu presents options for users to proceed.

Main Menu
Figure 5.2 - Main Menu
  • Returning Golfer - For users who know the PIN code
  • First Time? Watch Tutorial - For new users to watch instructional video

5.3 PIN Entry

Returning golfers enter the 4-digit PIN code to unlock the screen.

PIN Entry
Figure 5.3 - PIN Entry Screen
  • Number Pad - Tap to enter digits
  • DEL - Delete the last entered digit
  • C (Clear) - Clear all entered digits
  • Back to Main Menu - Return to the main menu

5.4 Video Player

The built-in video player shows tutorial content to first-time users.

Video Player
Figure 5.4 - Tutorial Video Player
  • Full-screen video playback
  • Time remaining display
  • Back to Main Menu button (top left)
  • Automatic unlock after video completes

6. Licensing & Activation

Activating Your License

SimLock requires activation for full functionality. Your license is tied to your email address and machine.

Activation Steps

  1. Enter your licensed email address in the activation field at the bottom of the Admin Panel
  2. Click Check License
  3. If valid, your license will be activated automatically
  4. The status will change to "Activated" in green

License Management

  • Each license allows a specific number of machine activations
  • You can deactivate a machine to free up an activation slot
  • Machine ID is displayed at the bottom of the Admin Panel
Important: Do not share your license credentials. Each license is tied to your account and unauthorized use may result in deactivation.

7. Troubleshooting

Lock screen doesn't appear when golf software starts

  • Verify SimLock Monitor is running (check system tray)
  • Confirm the correct process name is entered in General tab
  • Process name should NOT include ".exe"
  • Try using "Select Process" while your golf software is running

Video won't play

  • Ensure the video file exists at the specified path
  • Try downloading the video for local playback
  • Verify the video is in MP4 format

License activation fails

  • Check your internet connection
  • Verify the email address is correct
  • Contact support if you've exceeded your activation limit

Colors or theme not applying

  • Click Save after making changes
  • Use the Test button to preview changes
  • Verify hex color codes are valid (e.g., #2E7D32)

8. Support

Contact Information

Resource Details
Website www.neutrocorp.com
Email Support support@neutrocorp.com
Phone 248.325.8647

When Contacting Support

Please include the following information:

  • Your license email
  • Machine ID (shown in Admin Panel footer)
  • SimLock version
  • Windows version
  • Description of the issue
  • Screenshots if applicable
Thank you for choosing SimLock!
We're committed to providing the best kiosk lock screen solution for your golf simulation business.